State Farm® Insurance Agent Janice Peterson

"Janice Peterson has been my State Farm insurance agent for over 30 years. My husband and I had just returned to Omaha for his job and needed a new agent for our family’s needs. Initially, I selected Janice‘s office because she was close to my workplace, but that choice turned out to be one of the best decisions I’ve made. She is always attentive, understanding and knowledgeable. And always a compassionate & considerate advisor. She’s been there for all my daughters’ first cars, buying and selling homes, our life changes, and helped me navigate after the death of my husband. I know I can call Janice to answer questions and for advice whenever needed. I can’t recommend her high enough!"

"I have been with this company for 23 years and I still don’t have an updated quote. Very disappointed and I am changing companies. I cant wait for underwriting anymore or is this just Nathan’s excuse that I can’t get a quote on a car that has been insured with this company for 5 years. Its been a week and I have heard nothing."

"I had a great experience working with Nathan on life insurance updates! He was knowledgeable, helpful & kind. Highly recommend this office & Nathan for high quality customer service!"

"Janice is a great agent to work with, she cares about her customers and is always looking out for them to have the best coverages and service. If you are looking for insurance, she is the go to. Thank you for your dedication and all you help. You are the best!"

"Janice (and her team) are wonderful! They respond quick and will explain everything to you. They are so honest and up front. I have enjoyed my 10+ years with them! Thank you!"

"Very knowledgeable and helpful with my insurance needs! Friendly and always willing to go the extra mile!"

"I have been with Janice Peterson for many years and they have always been more that helpful when I have needed something. I would highly recommend them to anyone."

"Always answers the phone! Great customer service. Timely responses. Wonderful people! Have been with them for many many years with our business polices and personal policies."

"Andreas was so helpful and assisted me to secure a great deal on auto insurance. Great customer service."

"Brandon and Janice were super helpful and kind while working with a customer and another agents office. 10/10 recommend this office! The staff does a really great job!❤️"

"Went through this office for renters insurance and Andrea’s made everything quick and affordable thanks !"

"Professional and fri"

"Janice and her staff are so nice. They are very easy to talk to, they respond very quickly and always able to help with whatever we need. We have been with Janice for more than 20 years!"

"Absolutely love working with Jan! She is the best in the business and never fails to take care of me! I have never worked with someone so dedicated to making my life easier and better. I can't say enough great things!!"

"Always friendly service and very knowledgeable about my needs"

"I have been with Janice and State Farm for over 30 years. Always had friendly, fast and reliable service. Their follow-up has been top notch. Would highly recommend. Thanks Janice and team!"

"I've been a policyowner with Janice for over 30 years. She meets with me over any concerns that I have and goes over my policies to see if everything is current. Almost all of the times I have met with her, she asks me questions that I dont think of so that I am covered properly or that I am not over insured. Janice works for her policeholders and I highly recommend her."

"Very nice experience exactly what i was expecting."

"Janice Peterson is THE BEST agent ever!!!"

"My mom and I have been with Janice Peterson for 20+ years and I could count on one hand how many times I have actually been able to get past her front desk staff member Suzanne to speak with her in regards to a question or even have the opportunity to sit with her to sign paperwork. I am always stoped by Suzanne at the front desk with an excuse on why she is unavailable and that Suzanne can help. This week I had questions that I wanted to specifically talk to an agent about due to my car being involved in a hit and run accident. I called and left a voicemail and specifically asked to speak with Janice or her son. Not to my surprise I get a call back from Suzanne. I had to tell Suzanne 3 times that I didn’t want to speak with her but Janice and that I don’t feel like it should be such a hassle for a customer to speak with their agent. Luckily Janice decided to call me back today but not without belittling my concerns in regards to how I feel like I should be able to talk to my agent if requested. I was told by Janice that she would not apologize and word for word told “Thanks for telling me how to do my job that I have been doing for 30+ years.” When I voiced how horrible her customer service has been all these years. I didn’t want to speak with Suzanne for a reason. The last time I had made a claim with my car I had been told wrong information from Suzanne that I would only be allowed one tow but found out after calling back the customer service line and speaking with them that was actually false information. If you are looking for a personal agent who actually likes to Interact with their clients and make you feel like they actually care about your needs and concerns she is NOT the one. State Farm and their goals and values in a company are definitely not shown in Janice Peterson."

"I’ve been a customer of Janice for over 10 years and I can’t believe it has taken me this long to write a review. Words cannot express how much I TRUST and VALUE Jan and her top notch team. I’ve not once had a bad experience and will continue to do business with her office for many years to come. Jan is attentive and always making sure my assets are covered and protected. I can’t thank her enough for taking such great care of my family, friends a I. Pick up the phone and give them a call! You won’t regret it."

"I have been through other insurance agencies and nothing tops Janice's customer service, professionalism, and the quality of her work. She worked with me to find the best policies and at the same time saved me a lot of money!!! I highly recommend her for all of your insurance needs!!"

"I had janice for 25 yrs before state farm dropped me because of two accidents. It wasn't janice that dropped me it was corporate."

"Fantastic agent very friendly staff."